Privacy Policy
In short: we collect what you give us to run the beta (your name, contact details, waitlist answers and bay listings). We use it only for ParkSouq, we never sell it, and you can ask us to delete it at any time.
Who we are
ParkSouq ("we", "us") is a marketplace being built in Dubai, UAE, that connects people and companies with unused parking bays to drivers who need one. The service is in private beta. If you have any question about your data, email parksouq@gmail.com.
What we collect
- Account details: your name, email address and phone number. If you sign in with Google, Google shares your name, email address and profile picture with us. We never see your Google password.
- Waitlist answers: whether you have a bay or need one, the area, and your answers to the short sign-up questions.
- Bay listings: building name, area, level or bay number, bay type, the days it's free, whether an access card is needed, notes, and up to five photos. If you list as a company, the company name and number of bays.
- Technical data: basic logs kept by our hosting providers (such as IP address and browser type) to keep the site running and secure. We don't use advertising trackers on this site.
How we use it
- To create and secure your account and send emails like sign-up confirmations and password resets.
- To review bay listings before they go live and match bays with drivers.
- To contact you about the beta, by phone, WhatsApp or email, if you said that's okay.
- To understand demand (for example, which areas need bays) so we can plan the service.
We don't sell your data, and we don't share it with advertisers.
Who can see it
- You can see your own listings and photos when signed in. Other visitors can't.
- The ParkSouq team can see sign-ups and listings to run the beta.
- Drivers and bay owners: once a booking feature launches, we'll share only what's needed to complete the booking (for example, the bay location with a driver who has booked it). We'll tell you before that starts.
- Service providers that host and run the site for us: Supabase (accounts, database and photo storage, with servers in Mumbai, India), Netlify (website hosting) and Google (only if you choose Google sign-in). They process data on our behalf under their own security and privacy terms.
- Authorities, if UAE law requires it.
Where it's stored
Your data is stored outside the UAE, with our providers listed above. Bay photos are kept in private storage that only you and our team can open.
How long we keep it
We keep your account and listings while your account is active. Waitlist answers are kept until the beta ends, and for up to 12 months after that unless you ask us to delete them sooner. If you ask us to delete your account, we delete your data within 30 days, unless the law requires us to keep something.
Your choices
You can ask us to show you, correct, export or delete your data, or to stop contacting you. Email parksouq@gmail.com from the address on your account and we'll reply within 30 days.
Cookies and storage
We use your browser's storage only to keep you signed in. We don't use advertising or tracking cookies.
Children
ParkSouq is for people aged 18 and over. We don't knowingly collect data from anyone younger.
Changes
If we change this policy, we'll update the date at the top. If a change is important, we'll also email you.